"It is a pleasure to see how happy and content mum is under your care, a testament to all the staff at Pontcanna House."

Nicole Pryce

"No one could have done more to create a homely environment and no group of staff could have shown more genuine care and affection towards those residents for whom they were responsible."

Ruth Jones

"I feel happy and at ease knowing that Mother is in very safe and capable hands. The staff are always courteus and friendly. Most importantly, my mum is happy here."

Carol Ackerman

"The main reason I chose Pontcanna House, my mothers GP, recommended it saying, “If she had to put her mother into a home it would be Pontcanna House.” So I thought what better recommendation could I have?"

Anne Baker
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Dementia Care

"Each individual is unique. We all have equal worth. Young and old, those who can cope, and those who need help." - Kjell Magne Bondevik

Pontcanna House is a registered Dementia Care Home and whilst nursing care is not provided, arrangements for health provision are thorough. We pride ourselves on offering a professional care service for the elderly, with a personal touch where individuality is emphasised.

At Pontcanna House, we try to maintain an open and creative mind and see the world as the person with dementia sees it in order to offer the richest care possible. We believe that caring for the person with Dementia involves working in partnership with the person their family, health care professionals and other carers to achieve the best possible quality of life for our residents.

Each person’s experience of dementia is unique and not all approaches are appropriate for everyone. Sometimes all that is needed is to “be there”.

All Care Staff within the home are appropriately qualified to deliver the highest standards of care for persons with dementia.

A continuous staff-training programme is implemented for staff to include an understanding of dementia and dementia in the care home setting and effective communication. This ensures that these high standards are maintained in line with the latest developments in Care Practices and as laid down in the appropriate legislation, regulations and the National Care Standards Commission.

Pontcanna House has recently been involved in a pilot in Enhanced Dementia Care training with The University of Stirling and Dementia Mapping with the University of Bradford. This was funded by Cardiff City Council

Residents are encouraged to participate in the development of their individualised care plans with involvement from family, friends and health care professionals where appropriate.

Our programme of activities is designed to encourage mental alertness, self-esteem, social- interaction with other residents and with recognition of the core values of care which are fundamental to the philosophy of the home.